Do we accept insurance?
Yes and no. If you have a PPO or Indemnity plan that allows you to see the provider of your choice, we can probably help you with your insurance. To find out more about how we handle insurance and to see if you can use your insurance at our practice, please read our Insurance Guide. Regardless of your insurance situation, we require payment in advance for all services and, when applicable, we can help you maximize your reimbursement from your insurance company.
Payment plans (Care Credit)
Get flexible financing for health care services at participating dentists, orthodontists, vision care specialists, veterinarians and other providers with the Citi Health Card account. Speak with Transcend Dental Health employee for more details
Forms of payment
We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at 512-255-3618. Many times, a simple telephone call will clear any misunderstandings.
Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.
Do You Use Metals?
Not in the materials we use in your mouth. Some of our tools are metal, but none of the restorations we do contain metal. We can place metal-free, BPA-free composite fillings, metal-free crowns, metal-free bridges, and metal-free partial and full dentures. Onlays and inlays are also free from any metals.
What If I already Have Metal in My Mouth?
If you already have metal fillings or other metal restorations, we can safely remove the metals and replace them with metal-free, biocompatible materials on an as-needed basis. Not all mercury filling removals are the same (it can be a very dangerous procedure). We take extra precautions to keep you safe during the procedure, even going so far as to develop our own safe protocol that is above and beyond what is required (find out more about our Patient Protection Protocol for mercury filling removal here).
Are You More Expensive Than a “Traditional” Dentist?
Yes and no. We feel that our prices are commensurate with the quality and level of service you receive, and most of our patients would agree. While some of our services are more expensive than discount dental practices, we have also found that some of our services are less expensive. If you are shopping for your health based on price, we may not be the provider for you. But if you want safe, high quality dental care that can protect and improve your health, we believe you will find no better option than Transcend Dental. Remember, just like in everything, you get what you pay for in dentistry. If you want cheap dental services, you can find it. If you want high quality work and top-notch services that gets the root of your problems (preventing expensive future work), than you’ve come to the right place
Can Transcend Dental Health Fix My Health Problems?
That’s a tricky question. We focus on getting to the root cause of your dental problems. During your first visit Dr. Carpenter will conduct a thorough examination and begin to draw up a treatment plan based on what he found. We don’t try to hide or “mask” pain… we try to fix the problem that is causing the pain. For instance, if wisdom tooth hurts and you were told you need a root canal, we try to find out why that tooth hurts. Is it because of deep decay or is it because of the way you bite? A root canal will certainly eliminate the pain, but it may be unnecessary and may just be masking the root cause. The bottom line is this: we do everything we can to accurately diagnose and propose a treatment plan that will get you back on the path to complete oral wellness.